At Vivir Home, we believe in providing a seamless shopping experience tailored to your needs. When you place an order with us, it signifies your commitment to purchase quality products curated just for you.

Before you order, we want to make sure that you're fully informed and prepared. Should you have any questions or need assistance, our dedicated customer service team is here to help.

BEFORE YOU ORDER

Here are some important considerations before placing your order:

Measure every entryway into your home and the desired room to ensure that the item(s) will fit comfortably. This is particularly crucial for furniture and fixtures.

If you reside in an apartment building, we recommend measuring your elevator and staircases to avoid any potential obstacles during delivery.

Please be aware that if items do not fit into your home, delivery refunds are not provided, and the item(s) will be subject to our specific return policy.

PRODUCT VARIANCE

At Vivir Home, we prioritize providing accurate representations of our products through various channels such as catalogs, websites, and showroom displays. However, it's important to note that photographs may not always perfectly capture the nuances of color, and slight variations are to be expected. Additionally, products crafted from natural materials may exhibit inherent variations in color, texture, grain, blemishes, marks, scratches, and cracks. These characteristics are not defects but rather natural attributes of the materials used.

By ordering these products, you acknowledge and accept the unique characteristics inherent in each item. We strive to ensure transparency and provide you with the most accurate information possible to facilitate informed purchasing decisions.

PRICE HONORING

While we don't honor prices for previously placed orders or backordered items, we encourage you to take advantage of our promotional periods. Waiting for these special offers allows you to make your purchases at the best possible prices.

Please note: Our discounts cannot be stacked. This means that only one promotion or discount code can be applied per order, and they cannot be combined with other offers. Be sure to choose the promotion that provides the best value for your purchase.